Baltimore, MD [January 27, 2026] — BBB Greater Maryland has partnered with EcoMap Technologies, an AI software company specializing in Ecosystem Intelligence™, to become the first Better Business Bureau in the United States to launch EcoMap’s AI-powered solutions that enhance member services and strengthen leadership decision-making. The partnership introduces tools that address longstanding challenges facing membership organizations: keeping resource directories current and accessing actionable economic data.
BBB Greater Maryland members will gain access to EcoMap Discover, which delivers curated, continuously updated business resources, support organizations, events, and funding opportunities directly through the BBB website. The solution eliminates the manual work typically required to maintain resource directories while ensuring members can find the support and opportunities they need.
“Membership organizations face a choice between maintaining outdated directories with limited staff or investing resources that could serve members in other ways,” said Mike DiGiacomo, President and CEO of BBB Greater Maryland. “This partnership gives us both. Our members get better access to current information, and our leadership gains the strategic intelligence to make stronger decisions about how we serve Maryland’s business community.”
The partnership reflects BBB Greater Maryland’s commitment to combining trusted service with modern infrastructure. While the organization has built credibility over 110+ years, this implementation demonstrates how established institutions can adopt technology that serves members more effectively.
“BBB Greater Maryland is leading innovation for the entire BBB network,” said Sherrod Davis, co-founder and CEO of EcoMap. “They recognized that serving members well means removing friction between businesses and the resources they need. By implementing both member-facing tools and leadership intelligence, they’re building a model that other BBBs across the country will want to follow.”
The solutions address challenges common across membership organizations. Business resource directories become outdated quickly, requiring staff time that could support members in other ways. Economic data often exists in disconnected systems, making it difficult for leadership to understand trends or demonstrate value to stakeholders. EcoMap’s AI-powered infrastructure handles these challenges by automating updates and centralizing information.
EcoMap Discover features include:
- Curated collections of business resources organized by industry, audience, and initiative
- Intelligent search that helps members quickly find relevant organizations, events, and opportunities
- Analytics that show BBB leadership how members engage with resources and where additional support may be needed
Leadership Intelligence capabilities include:
- Dynamic economic indicators across the Greater Maryland BBB’s business ecosystem
- Benchmarking tools that compare regional performance over time
- Data visualization that supports board discussions, funding requests, and strategic planning
The partnership positions BBB Greater Maryland as a model for how traditional organizations can leverage technology partnerships to deliver member value without increasing operational burden. Implementation requires minimal staff resources, with both solutions operational within weeks.
Other BBB chapters interested in similar partnerships can learn from BBB Greater Maryland’s approach. The organization will share insights through BBB network channels and EcoMap-hosted webinars in 2026.
