Navigation is the secret sauce of many thriving ecosystems. It’s the human-centered work that turns a fragmented landscape of resources into a cohesive network of trusted support. If you’re an economic developer, ecosystem builder, or anyone helping entrepreneurs, this work is transformational.
Ready to build more accessible and impactful small business support networks?
Our new guide, The Ecosystem Navigator’s Playbook, offers practical tips, real-world examples, and proven strategies from top Navigators in the field.
Inside, you’ll learn how to:
- Build a smarter, more flexible intake process to uncover an entrepreneur’s true needs.
- Adopt a case management mindset to prevent referral drop-off and ensure follow-through.
- Master the “warm handoff” and coach entrepreneurs to advocate for themselves.
- Measure what matters, focusing on outcomes like increased revenue and job creation, not just activity.
This playbook features insights from experts like Asad Butt (Portland Innovation Hub), Robin Haynes (SIMBA), and Jacinta Walker (Forward Cities). It’s your blueprint for making sure no entrepreneur gets left behind.

Download your free copy today and start building a smarter, more impactful support system.